Question & Answer With Highlight Health
Why Highlight Health Chose BenefitsApp
Question: How did you hear about BenefitsApp?
HLH: We were referred by aBenefitsApp client who suggested the platform might be a great fit. It is, and it’s a fantastic app. It accelerated the launch of HLH.
Question: How was the turnaround time?
HLH: Too quick sometimes, it amazes me. It speaks volumes to your deep knowledge of our business and how the platform is built to be so responsive and quick. Small edits to major changes are done very quickly. So far, it’s met or exceeded every expectation.
Question: Did you consider other apps? How did we compare?
HLH: We tried building our own platform and quickly learned it wasgoing to be difficult. We evaluated several apps, and chose BenefitsApp. Initially it was the best value and had the features we needed. As a client, the combination of excellent service combined with a user interface that is exactly what we imagined is a huge win for HLH. We are thrilled with the outcome that confirms BenefitsApp was the best choice.
Question: Do you feel BenefitsApp is affordable?
HLH: Yes – super affordable – considering the landscape of health- care and benefits has reached the point where people are forced to educate themselves about their benefits, for HLH, BenefitsApp is the hub of everyone’s healthcare experience. Folks who don’t have a solution like BenefitsApp will find it hard to compete. We find it’sa tremendous platform that gives HLH a competitive advantage.
Question: What were your thoughts about the app after you saw the demo?
HLH: It was amazing to see what I had envisioned the HLH App to be in my mind for over a year and you delivered it in less than 48 hours.
Question: How is support?
HLH: Support has been fantastic, super responsive and flexible. The support sold us on BenefitsApp, and the platform is outstanding.