Frequently Asked Questions

Most frequent questions and answers

Yes – you can access the app from either a iPhone or Android device.

There is no charge from your company or BenefitsApp.

The app will take you to the secure portal that will have you login and then you can change/update your information.

No personal health information is stored within the app.  

Yes, they can download the app and have full access. 

BenefitsApp will give you access to make the changes yourself or we can make the changes for you.

Yes, we can teach you how to make the changes or BenefitsApp can make the changes for you.

Push Notifications are a great way to send a message to your app users. The easiest way to send a push notification is to send your request to We’ll do it for you! 

Learn more by attending one of our weekly webinars or request for a demo.

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BenefitsApp partners with TouchCare to offer its users a hassle-free way to navigate the complexities of healthcare services without stress, anxiety, or unnecessary costs.