Our FTP server operates as a “drop folder” where clients may only upload files.
To access the SFTP site, using SFTP Software (e.g. FileZilla, or similar) use the following credentials:
- Server: sftp.benefitsapp.com
- Port: 22
- User: benefitsapp_upload
- Password: benefitsapp_upload0!
Files are processed hourly and automatically removed from the Upload folder.
File Specification
All files must be transferred in a Comma Separate Values format (file.csv). Our system only processes .csv file formats. If you have an alternative format, please contact your engagement manager. The recommended file name is your Company Code (provided by BenefitsApp).csv (e.g. client.csv). All files transferred to BenefitsApp are processed and archived for up to 90 days. Files are processed hourly, however may be submitted as often as you like (hourly, daily, weekly, monthly).
Sample Census File and Data Definition
A sample census file (tab 1) and data definition (tab 2) is available here: BenefitsApp_Census_Template.xlsx